Shipping Policy

Effective Date: June 6, 2026

Thank you for shopping with BigSouthStrength and Nutrition. We are committed to processing and shipping your order as quickly and efficiently as possible.

Order Processing

• Orders are typically processed within 1–3 business days after payment is received.
• Orders are processed Monday through Friday, excluding weekends and holidays.
• During product launches, promotions, or holidays, processing times may be slightly longer.

Shipping Rates

Shipping costs are calculated at checkout based on:

• Order weight
• Shipping destination
• Selected shipping method

Any available free shipping promotions will be clearly displayed on our website.

Delivery Times

Estimated delivery times are:

• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days
• Overnight Shipping: 1 business day (where available)

Delivery times are estimates only and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.

Shipping Locations

We currently ship within the United States only. We do not offer international shipping at this time.

If you are located outside the United States, we are unable to process your order. Please check back in the future as we plan to expand our shipping destinations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and your package is returned to us, additional shipping charges may apply to resend the order.

Lost or Stolen Packages

Once your package has been marked as delivered by the shipping carrier, BigSouthStrength and Nutrition is not responsible for lost or stolen packages.

If you experience a delivery issue, please contact the shipping carrier first. We will gladly assist you in filing a claim when possible.

Damaged Shipments

If your package arrives damaged:

• Contact us within 7 days of delivery.
• Include your order number.
• Provide clear photos of the damaged product and packaging.

We will review your claim and work quickly to resolve the issue.

Shipping Delays

Occasionally, shipping delays may occur due to:

• Severe weather
• Carrier delays
• Natural disasters
• Holidays
• Other events beyond our control

We appreciate your patience during these situations.

Order Changes and Cancellations

Orders may only be changed or canceled before they have been processed for shipment.

Once an order has shipped, it cannot be canceled and must follow our Return and Refund Policy.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

BigSouthStrength and Nutrition
Email: bigsouthstrength@gmail.com

Thank you for choosing BigSouthStrength and Nutrition. We appreciate your business and are committed to delivering high-quality supplements and exceptional customer service.